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Everything you need to learn about website/product analytics, user behavior, and SaaS growth.

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15 digital marketing metrics and KPIs to track in 2025
USERMAVEN
15 digital marketing metrics and KPIs to track in 2025

Do you know that 64.2 zettabytes of data originated, used, duplicated, and stored globally in 2020 from various activities? And over the next five years up to 2025, global data creation is projected to grow to more than 180 zettabytes. That is a lot of data! But have you ever considered that your online business […]

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More stories

Conversion funnel optimization: What is it and how to do it
Funnel analysis

Conversion funnel optimization: What is it and how to do it

Watching potential customers slip away at different stages of their journey with your business.  Frustrating, isn’t it?  That’s where conversion funnel optimization comes in – it’s like having a GPS that shows exactly where your customers are going and why they might take detours away from a purchase.  In this comprehensive guide, we’ll walk through […]

Feb 19, 2025

9 top digital analytics tools on the market today
product analytics
SaaS analytics

9 top digital analytics tools on the market today

Data is at the core of every business decision, but knowing how to interpret it can be a challenge. Digital analytics tools are essential for turning raw data into actionable insights that help you understand customer behavior, track performance, and optimize strategies.  The problem? There are so many tools out there, each claiming to be […]

Feb 19, 2025

Market segmentation vs. customer analysis: Understanding the key differences
product analytics
Segments

Market segmentation vs. customer analysis: Understanding the key differences

Understanding your future buyers and existing clients can set your business apart. Two helpful methods for doing this are market segmentation vs. customer analysis. Although they appear related, each method brings different benefits and uses to the table. Market segmentation emphasizes big-picture groups of potential buyers, while customer analysis dives deeper into the behavior of […]

Feb 18, 2025

Conversion funnel explained: How to turn visitors into customers
AI-powered funnel analysis
b2b sales funnel

Conversion funnel explained: How to turn visitors into customers

Every successful business has one thing in common: a well-structured conversion funnel. Whether you are generating leads, selling products, or encouraging signups, a conversion funnel plays a crucial role in guiding potential customers from awareness to action. Without a clear and optimized funnel, businesses risk losing valuable prospects before they ever convert. A conversion funnel […]

Feb 18, 2025

The ultimate guide to B2B customer segmentation
Segments
Usermaven

The ultimate guide to B2B customer segmentation

Not all businesses are the same, and neither are their customers. In B2B marketing, a one-size-fits-all approach rarely works. That’s where B2B customer segmentation comes in – helping companies categorize their clients based on shared characteristics, behaviors, and needs. This approach allows for more precise targeting, better engagement, and higher conversion rates. Unlike B2C segmentation, […]

Feb 18, 2025

Top 5 best multi-touch attribution tools in 2025
Attribution
Attribution analysis

Top 5 best multi-touch attribution tools in 2025

As digital marketing continues to evolve, businesses must understand how different touchpoints contribute to customer conversions. With buyers engaging across multiple channels—social media, search engines, email, and ads, it has become increasingly difficult to pinpoint what truly drives sales. Relying on a single-touch attribution model can lead to poor budget allocation and missed opportunities. Multi-touch […]

Feb 17, 2025

Why would a business create multiple customer journey maps?
product analytics
User journey

Why would a business create multiple customer journey maps?

In a modern business environment, understanding customers can be the difference between climbing to the top or falling behind. Many organizations already rely on a single map to capture someone’s interactions with a product or service. But what if there are different types of buyers, each with distinct goals and obstacles? One map might not […]

Feb 17, 2025

How to create a user journey map: A step-by-step guide
customer journey map
how to create a user journey map

How to create a user journey map: A step-by-step guide

Understanding how users interact with your product is crucial for optimizing their experience and improving conversions. However, user behavior is rarely linear—users take different paths, encounter obstacles, and experience a range of emotions before reaching their goals. A user journey map helps businesses visualize these interactions, making it easier to identify pain points, streamline processes, […]

Feb 14, 2025

What is audience segmentation? Types and key examples
Segments
Usermaven

What is audience segmentation? Types and key examples

Understanding your audience isn’t just helpful – it’s necessary. Not everyone wants the same things, and treating all customers the same way is a missed opportunity. Audience segmentation helps businesses group customers based on shared traits, making marketing more relevant and effective. In this guide, we’ll break down what audience segmentation is, its types, and […]

Feb 14, 2025